Questions & Answers

What is By Nidal Face Serum designed to do?

Our Face Serum is formulated to replenish moisture and help leave skin feeling softer, smoother and comfortably hydrated. It combines moisture attracting ingredients with Niacinamide and our signature Jojoba Oil and Camellia Seed Oil.

What makes this formula different from a simple hydrating serum?

The formula brings together Sodium Hyaluronate, Glycerin and Sodium PCA for hydration alongside Niacinamide for moisture barrier support. Jojoba Oil and Camellia Seed Oil add skin conditioning benefits in the same daily step.

Does it contain hyaluronic acid?

It contains Sodium Hyaluronate, the sodium salt of hyaluronic acid. This ingredient helps attract and retain water to support skin hydration.

What does Niacinamide do for the skin?

Niacinamide is a form of Vitamin B3 that helps support the skin’s moisture barrier. This complements the formula’s hydrating ingredients to help maintain soft well conditioned skin.

Can it help with dry or dehydrated skin?

The formula contains ingredients that attract moisture and soften the skin, making hydration its main focus. Follow with a moisturiser to help retain that moisture, especially when skin feels dry or tight.

How do I apply the Face Serum?

Apply a small amount to cleansed skin and gently massage until absorbed. Follow with your moisturiser. Use enough to spread a thin even layer across the face.

How often should I use it?

Use daily or as needed, following the product directions. Apply after cleansing and before moisturiser, whether it forms part of your morning or evening routine.

Do I still need a moisturiser?

Yes. The serum adds a targeted hydration step while your moisturiser helps retain moisture. They work together rather than serving the same purpose.

Does it contain added fragrance?

No. Our Face Serum is available in ZERO, our fragrance free option. No fragrance or essential oils are listed in the formula, although ingredients may have their own natural aroma.

Can I use it if my skin is sensitive?

The formula contains no added fragrance, but individual skin responses vary. Test it on a small area before applying it to your face and discontinue use if irritation occurs.

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